Everything about Telus customer service
Everything about Telus customer service
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I've experienced troubles Along with the Tech Support for the house World wide web in addition so challenging we put in above one hour working with an issue. I’ve been getting for months and months.
Individuals brokers Doing work in opposition to Telus Rewards, in place of retaining the old loyal customers they make them go away to look for other company
• A buddy who can also be a Telus customer showed me his program aspects, and He's getting an analogous system for considerably significantly less without having to buy units, which contradicts what Abdul advised me.
I'm wanting to renew my World-wide-web service after the two yr deal expired. We also have fundamental cable which I hardly ever use and want to eradicate. It really is extremely hard To achieve this on the web, along with the telephone number for support is rather very well concealed. I ultimately acquired it from a reseller. I called the amount, and listened to AI try out to get me to do it on-line, but You cannot end using a service online.
The TELUS workforce acknowledges that our work spans many Territories and Treaty areas and we have been grateful for the standard Expertise Keepers and Elders that are with us today, anyone who has gone ahead of us plus the youth that inspire us.
You may then get a textual content information when the agent responds, and you may observe up at your earliest ease.
I suppose I'm just outdated, but I bear in mind a time when you might simply call a company, talk to a human without the need of sitting down on maintain for hours, and really get customer service. Many thanks Telus for an excellent customer working experience.
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If an automated assistant asks for the reason within your connect with, mention "I want to make payment arrangements for my mobility Monthly bill".
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The several hours they've are not Doing work properly with my get the job done and caring for an aged family member busy agenda. I also chatted but they informed me I must call in.
The TV sign has become misplaced due to telus billing support the fact Friday, September twenty seventh plus the technician who showed up yesterday, September thirtieth couldn't correct the challenge right after modifying the Television set cable box and cable. I used to be informed that the online world Modem must be changed far too, but he didn't have it.
The TELUS group acknowledges that our function spans quite a few Territories and Treaty areas and we are grateful for the normal Knowledge Keepers and Elders that are with us nowadays, all those who have absent prior to us along with the youth that inspire us.
I had been at last presented scenario amount 21911243 and instructed that a manager would call me again inside of two hours, which did not occur. Instead, I was knowledgeable that I needed to wait 24 several hours.